How do I know which product is best for me?
The best product depends on what kind of experience you are looking for. Our products come in various forms, including gummies, flower, pre-rolls, vape pens, and vape cartridges. Tolerance varies from person to person, so it's important to start with a small dose and learn how your body reacts to THC. When taking gummies, always wait 2 hours for the full effects before consuming more.
How do you test a product?
We are committed to producing safe, high-quality, pure products. We adhere to all New York state regulated testing protocols. We test every batch for potency, terpenes, Filth & Foreign Material;s, Microbial Impurities, Moisture Content, Mycotoxins, Pesticides, Trace Metals and Water Activity. All full panel lab results are posted online before products go on shelves.
To find the lab result that goes with your product, locate the lot number either on the side or back of your label and match it to the test online.
Can you ship anywhere in the US or internationally?
Unfortunately, due to federal and state regulations, we are unable to mail or ship our products directly to consumers yet. However, you can purchase our products via legal dispensaries and delivery services in New York. Use our Find Us map to find a Florist Farms-carrying dispensaries near you.
What should I do if a product is not working or is not up to standards?
First, contact us. We strive for high-quality in everything that we do. If you are not happy with your purchase, we'd like to hear your feedback. If a product is not working, it's possible that you may just need further instruction on how to use the product, so please reach out to our support team. We will respond to you within 24 hours of receiving your message.
Returns & Refunds
Every dispensary will have different return policies. Only the dispensary you bought the product from can process a return and a refund. Check with your dispensary to see if they accept returns.